Terms and Conditions

Australian Relocation Managers rental property search service saves you time and hassle. As part of our rental property search service, we:

  • Undertake internet research and source rental properties on your behalf.
  • Liaise with Real Estate Agents, conduct all phone calls and follow up.
  • Where possible we try and arrange private inspections during the day, alternatively on the weekend/evening. We will collect you from your office (or other location) and take you to view properties. (Please note that when we cannot get private appointments during the day, we will need to attend “general/ open for inspections” on the weekends).
  • Assist with submitting your rental application forms and liaise with agents. (Clients are responsible for completing the application form).

Our Terms and Conditions of Trade

Clients sign off on a rental property search brief, which defines the exact parameters of the property search including suburb, property features required and number of bedrooms. This brief helps us to select properties that meet your needs. If the rental property brief changes, then we reserve the right to charge an additional fee. As part of our rental property search, you will be required to provide us with a range of additional documentation including references, along with your rental history details.

 

Payments

  • These Terms and Credit Card Application Form must be completed prior to the commencement of work.
  • A 60% deposit is required to commence the property search.
  • You will be issued within your invoice within 24 hours within completion of the service (lease being signed). Payment for the invoices will occur automatically 24 hours after the invoice has been issued to you. All invoices will be processed using your credit card details and we will forward you a receipt, if requested. If you have any queries regarding the issued invoice, you will need to let us know within the 24 hours.
  • All third party cancellation fees incurred by Australian Relocation Managers as a result of having to cancel agreed booking as requested by the customer, will be passed onto the customer.
  • If we view more than 9/14 properties you will be charged an additional fee at the hourly rate of $150 per hour plus GST. This covers additional time spent researching, arranging and viewing properties and paperwork.
  • Cancellation Policy – After engaging our services to source you a rental property, if you find that your circumstances have changed and you no longer require our services, you will be charged for the exact time that we have spent on your property search at the rate of $150 per hour plus GST.
  • Our packages are not pro-rated according to the number of properties inspected.